Web Design Mate is committed to protecting the privacy of our clients, customers, and users of our website and services. This Privacy Policy outlines the types of personal information we collect and how it is used, stored and protected. By using our services, you consent to the collection, use, storage, and processing of your personal data as outlined in this Privacy Policy.
We collect personal data in the course of providing our book editing, publishing and marketing services. The personal information we collect may include, but is not limited to, your name, address, phone number, email address, payment information, and book content. We may also collect information about your interests, preferences, and demographics to help us better understand and serve our clients.
We use the personal data collected from you to provide you with our book editing, publishing, and marketing services. We may also use the information to send you promotional materials, updates, and other information related to our services. We may use aggregated data to help improve our services and to make informed business decisions.
We may share your personal information with third-party service providers who work on behalf of Web Design Mate to provide our services, such as payment processors, marketing and analytics providers, and customer support. We require that these third-party service providers keep the information confidential and use it only for the purposes for which it was provided.
We retain personal data for as long as necessary to provide our services and to comply with legal and regulatory requirements.
We take reasonable measures to protect the security of your personal data. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. As such, we cannot guarantee the security of any information you transmit to us or that is stored on our systems.
You have the right to access and correct your personal information held by us. If you would like to access, correct or request the deletion of your personal data, please contact us using the contact information provided below.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services following the posting of changes to this policy constitutes your acceptance of those changes.
If you have any questions about this Privacy Policy or our data collection and processing practices, feel free to contact us.
We respect your right of privacy. We therefore do not share your name and contact details with any third party. Besides, we keep information provided by you as confidential. The information you provide are used only to understand your requirements and to improve our services to suit your needs rather effectively. We ensure to follow the standards set by PCI and consumer data protection.
It is hereby declared that our company does not authorize its representatives to collect any confidential information from our customers i.e. credit card information etc. Accordingly we advise our customers not to share any confidential and sensitive nature information with our employees. If you do so; you shall be doing at your own risk and our company shall not be liable for any misuse.
Your ordered work may be forwarded to any of our production or service centers located globally, for the quality delivery. However, they are also bound by an NDA to keep customer’s information as highly confidential.
We hold a policy of using the pseudonym to ensure the following:
With a view to avoid undue confusion and hassle at our customers end when they are assigned a new account manager, we use pseudonyms; it helps our customers remain connected with a single point of contact and remember their name comfortably.
Moreover; as our staff comprises of people from different regions and cultures, hence the use of pseudonym helps us present a uniform culture of the organization
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